FAQ

Q: What’s your Privacy Policy?

A: We recognize that we have a responsibility to protect and respect your privacy and take care of your data. We will never share your personal information with any third party.

 

Q: How do I cancel an order?

A: Before submitting your order, please check to make sure it is correct. We cannot cancel orders once they are submitted; however, you can refuse the package when it arrives (please check our refund policy for more information).

 

 

Q: How do I track my order?

A: You will receive a shipping confirmation email with a tracking number.

 

Q: What forms of payment do you accept?

A: We accept all major credit and Debit cards (MasterCard, Visa , Amex , Discover , JCB) Shop Pay , Apple Pay , Google Pay, Elo, FB Pay, Sezzle and PayPal.

 

 

Q: Is my credit card information safe?

Yes. It is our policy to keep your credit card information secure. When you enter your credit card information online, we use a secure order site, which encrypts and protects your credit card information.

Q: Are prices on Numaru website subject to change?

A: Prices on Numaru Website are subject to change without notice. Please expect to be charged the price of the product you buy as it is listed on the day of purchase.

Q: Is there sales tax?

A: Taxes will be collected on each item as required by each state's taxing authority. Sales tax will be automatically applied to your order based on applicable state and local sales tax laws and shipping destination.

 

Q: What information do we collect from you?

A: When you visit Numaru Website and place an order, we will require you to provide the shipping and billing addresses. After you enter the data into the appropriate forms, we will store your name, email, and shipping address to process the transaction and deliver the order. Your credit card information is entered into a secure encrypted site and is never stored on our servers.

 

Q: Do You Offer A Refund If I Don't Like The Product?

A: Visit our refund policy page for complete details.

 

Q: Do you ship to P.O. boxes?

A: Yes, we do ship to P.O. Boxes.

 

 

Q: Where can I send questions I have about your company or product?

A: Please send all emails to info@numaru.com. Emails will be answered within 24 hours after receiving.

 

If you have any further questions that have not been addressed in our FAQ. Please contact us by emailing at info@numaru.com and we will get back to you as soon as possible.